Whistleblowing & Reporting
Reporting Helps Us Uphold Our Code of Conduct
Whistleblowing and reporting helps ATS:
Prevent unlawful behaviour
Maintain ethical standards
Encourage accountability
Reporting Process
Speak Up – Let Us Know If You Think Something Isn’t Right
Submit Your Concern
Use our designated reporting channel to submit your concern. All claims will remain anonymous.
Provide Details
Let us know what the concern is and provide detailed, relevant information to assist in the investigation.
Confidentiality Assured
We are committed to protecting whistleblowers from any form of retaliation.
Who can submit complaints and reports?
Everybody. The complaint and reporting procedure is open to all ATS employees, customers, suppliers, and other third parties.
What can I report?
Any suspected or actual violations of laws, regulations, or internal policies. The suspicion can be directed at an individual ATS employee, an ATS business, or an ATS supplier.
How do I submit a complaint or report?
ATS has various reporting channels for complaints or reports.
Complaints and reports can be submitted via the “Report It” hotline 24 hours a day, 7 days a week. They can be in writing or by phone – and you can remain anonymous if you choose.
If you prefer to contact someone directly at ATS, you can email us at ethics@atsautomation.com.
Is my personal data protected if I submit a compliant or report?
Yes. You can be assured that ATS complies with all applicable data protection laws and regulations in processing your personal data. Please see our Privacy Policy for details.
Will the company keep my identity confidential?
Yes. All complaints and reports may be submitted anonymously through the Report It. ATS takes great care to protect you as a reporter and ensures your complaint or report is kept confidential. Confidential data may only be disclosed on an as-needed basis, as permitted by law.
Will I be informed that my complaint or report is being processed?
Yes. You will receive an acknowledgement of receipt from ATS promptly following the submission of your complaint or report.
Will all complaints and reports be processed?
Yes. We take all complaints and reports seriously. ATS examines each complaint and report to clarify whether there is sufficient information to process the matter. We may request additional information from you.
What happens to my complaint or report once it has been examined?
After your complaint or report is examined, it may be forwarded to another responsible department within the company for further handling and fact-finding or to a competent authority, or handle it itself. If an internal investigation is deemed necessary, the assigned investigator will assess the relevant information including through document review, witness interviews, and electronic data analysis.
Once the fact-finding is complete, the results are summarized in a report that is distributed to relevant internal stakeholders. Results may include recommendations for disciplinary action or other remedial measures, such as risk management and internal process measures.
Insofar as it is possible and legally permissible, we will endeavor to inform you within three months of the measures taken – even if the fact-finding has not been completed by then.
Are there rules in place for fact-finding?
Yes. All employees who are involved in internal fact-finding must adhere to certain rules of conduct, including:
- The whistleblower must be protected. Their name and details of their report must be kept confidential on a need-to-know basis.
- All fact-finding must be performed respectfully, objectively, and without any presumption.
- Employees implicated by a complaint or report have the right to be heard.
- Data and information must be treated confidentially on a need-to-know basis and consistent with legal requirements.
- Any potential or actual conflict of interest on the part of any person engaged in fact-finding must be disclosed, and the fact-finder must remove themselves from the matter.
Am I protected as whistleblower?
Yes. ATS will not tolerate retaliation of any kind.
Persons who in good faith submit complaints or reports will be fully protected. If you believe you or anyone else has been retaliated against or in any way has been treated differently for submitting a complaint or report, you should inform our company immediately through any of its reporting channels.
We follow up on all plausible allegations of retaliation or mistreatment. Severe measures will be imposed in response to a substantiated act of retaliation.